| Website Maintenance & Updates | Security patches & CMS/plugin updates (monthly) | Monthly updates + minor content edits | Full support: design tweaks, new sections, priority bug fixes |
| Hosting & Monitoring | Basic uptime monitoring | Advanced uptime & performance monitoring | Premium monitoring + automated backups & alerts |
| Professional Email Support | Basic support (troubleshooting DNS/email issues) | Ongoing mailbox management & support | Full email admin support + alias & group management |
| SEO Monitoring & Adjustments | Monthly keyword rank tracking | SEO audits & on-page optimizations quarterly | Full SEO campaign management, link-building, content updates |
| Analytics Reporting | Monthly traffic report | Detailed analytics with recommendations | Custom KPI dashboards, goal tracking, monthly insights |
| Content Updates | Up to 5 content updates (per month) | Up to 15 content updates (per month) | Unlimited content updates (reasonable use) |
| Social Media Assistance | New social link updates | Embed latest feeds, minor tweaks | Social post integration, content repurposing advice |
| Support & Response Time | Email support (72h response) | Priority email support (24–48h) | Priority support (same-day response, phone support option) |
| Feature Enhancements | ✖ | Minor new features quarterly | Continuous improvement roadmap (based on analytics & feedback) |
| Security & Performance Audits | Annual audit | Bi-annual audit | Quarterly audit with proactive fixes |